The Wild Blue Yonder is in the Red
The airline industry has become a necessary facet of everyday life; at least until a pandemic brought most travel to a halt. Price competition, fuel prices, labor costs, and equipment costs make the airline business a tough needle to thread while, at the same time, customer experience seems to be a race to the bottom with airlines cutting costs and maximizing profit at the expense of food, legroom, civility and customers’ circulatory systems.
How did airlines get to this point, and where can they go from here?
Guests:
Alex Wilcox - Chief Executive Officer, JSX, Inc.
